## Legal
Effective [date]. LiveVybe is operated by Vitriark Inc., [Ontario] corporation [number], 56A Mill St E, Unit #287, Acton, Ontario L7J 1H3, Canada.
---
### Terms of use {#terms}
#### Eligibility
You must be at least 18 years old to create an account or use LiveVybe. You confirm your age when you sign up; we record it and it cannot be changed without review. If we learn that an account holder is under 18, we delete the account. LiveVybe is rated 18+ in the App Store.
[General terms: account responsibility, acceptable use, intellectual property in your own
content and the licence you grant us to display it, termination, disclaimers, limitation of
liability, governing law (Ontario), changes to these terms. Counsel to draft; the eligibility
paragraph above and the sections below are part of these terms and are final.]
#### Content we do not allow
**Child safety — zero tolerance.** LiveVybe is for adults, and has zero tolerance for child sexual abuse material and for any sexual content involving a person under 18. Every image uploaded to LiveVybe is checked against known abuse material at upload, and every report is acted on. An account that uploads, shares or solicits such material is terminated immediately and permanently; the material is preserved and reported to the National Center for Missing & Exploited Children (United States) and to Cybertip.ca (Canada) as the law requires; and we cooperate with law enforcement. There is no appeal.
**Intimate images.** Sharing an intimate image of a person without their consent — including images altered or generated to depict them — is prohibited. Anyone depicted, or their authorised representative, may request removal through our reporting page. We remove the image within 48 hours of a valid request (24 hours where a regulator's notice applies), remove identical copies, and prevent it being uploaded again. The person who posted it is told that content was removed following a legal request and how to appeal; they are never told who requested it.
**Nudity and sexual content.** LiveVybe does not allow images showing nudity or sexual activity, anywhere on the service, including in profile images and group chats. Suggestive images that do not show nudity are allowed.
**Graphic violence and hate.** Images showing graphic violence, gore, self-harm, or hate symbols are not allowed.
**Other unlawful or harmful content.** We remove content, and suspend or terminate accounts, that post material which is unlawful where the person posting it or the person depicted is located, and we act on reports of such material within 24 hours.
**Automatic image checks.** Every image you upload is checked automatically before it appears. Every image, including one sent in a direct message, is compared against databases of known child sexual abuse material. Every image other than one sent in a direct message is also analysed for nudity, sexual content, graphic violence and hate symbols; an image in a direct message is reviewed for its content only if someone reports it. To do these checks, a copy of the image is shared with the services that perform them (see Privacy). An image that does not pass is not accepted: it is not stored or shown to anyone, and you see a message explaining why, with a reference. Automatic checks can be wrong; if you believe yours was, email support@livevybe.com with the reference and we will look at it. In the rare case an image could not be analysed when you uploaded it, we analyse it afterwards, and if it does not pass we remove it and tell you. By uploading an image you agree to these checks.
**How decisions are made.** Reports are reviewed by our safety team. When content is removed for a policy violation, the account holder is notified and can appeal by emailing support@livevybe.com with the reference number in the notice. Decisions involving mandatory reporting to authorities are not subject to appeal.
#### Repeat infringers
Each valid copyright notice against your content is recorded as a strike against your account. A strike is withdrawn if your counter-notice succeeds. On reaching three strikes we terminate the account after a documented review; we may issue a warning earlier. This policy is applied consistently to every account.
---
### Safety and reporting {#safety}
**Report content:** [livevybe.com/report → https://api.livevybe.com/api/safety/report]. You do not need an account, and we will never ask you for a copy of an image.
Use the reporting page for:
- suspected child sexual abuse material — treated as urgent and handled under mandatory-reporting law; we cannot share details of the outcome;
- an intimate image of you, or of someone you represent, shared without consent — actioned within the legal deadline, and you receive the outcome with your reference;
- copyright infringement, or a counter-notice if your own content was removed (see Copyright below).
Anything else — harassment, spam, impersonation, a scam — can be reported from inside the app on the post, message or profile itself.
Every report receives a reference number. Keep it; it is how we find your case if you write to us.
**Safety contact:** safety@livevybe.com.
**Data protection contact:** [name or title], privacy@livevybe.com. [Singapore: this person is our Data Protection Officer for the purposes of the PDPA.]
---
### Copyright {#copyright}
LiveVybe respects copyright. If you believe content on LiveVybe infringes your copyright, you may send a notice to our designated agent:
**Business Affairs Officer**
Vitriark Inc.
56A Mill St E, Unit #287
Acton, Ontario L7J 1H3, Canada
Phone: +1 437 453 0071
Email: copyright@livevybe.com
United States Copyright Office designated agent registration DMCA-1081227
You can also file a notice through the reporting page, which asks for each required element.
**What a notice must contain** (17 U.S.C. §512(c)(3)): your physical or electronic signature; identification of the copyrighted work; identification of the material you say is infringing and enough information for us to locate it; your contact details; a statement that you have a good-faith belief the use is not authorised by the copyright owner, its agent, or the law; and a statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorised to act for them. A person who knowingly misrepresents that material is infringing is liable for damages under §512(f).
**Canada — notice and notice.** Where the claimant or the content is subject to Canadian law, we forward a compliant notice to the account holder as the Copyright Act requires and confirm to you that it was forwarded; content is not removed under this route, and we do not disclose the account holder's identity to you. A notice that demands payment or settlement is not compliant and will not be forwarded.
**Counter-notices.** If your content was removed following a copyright notice and you believe that was a mistake or misidentification, you may file a counter-notice through the reporting page or to the agent above. It must contain: your signature; identification of the removed material and where it appeared; a statement, under penalty of perjury, that you have a good-faith belief the material was removed by mistake or misidentification; your contact details; and your consent to the jurisdiction of the federal court for your address (or, if outside the United States, any judicial district in which Vitriark Inc. may be found) and to accept service from the person who sent the notice. We forward the counter-notice to the claimant and restore the content between 10 and 14 business days later unless the claimant tells us they have filed a court action against you.
Repeat infringers: see Terms of use above.
---
### Privacy {#privacy}
[Your privacy policy: what we collect, why, how long we keep it, your rights, how to contact us. Counsel to draft or review. The three paragraphs below are required by this phase and are final.]
**Images and safety checks.** Images you upload are stored privately and served only to people permitted to see them. At upload, a copy of every image, including one sent in a direct message, is shared with the Canadian Centre for Child Protection's Project Arachnid service, which compares it with databases of known child sexual abuse material and tells us whether it matched; that service's handling of the copy is governed by the Centre's terms, and we submit an image to it for analyst review only where a report gives us reason to. A copy of every image other than one sent in a direct message is also shared with Amazon Web Services' image-analysis service (Amazon Rekognition), which analyses it for nudity, sexual content, graphic violence and hate symbols and returns labels to us; we have opted out of AWS using our content to improve its services, so AWS does not retain the image for that purpose. We keep the labels returned with the image record — for a rejected image, a record with the labels but no image is kept for 30 days so we can act on an appeal — and a hash of every image we store, so that a removed image cannot be re-uploaded. An image sent in a direct message is not analysed for its content unless it is reported, and then it is reviewed by our safety team.
**Reports to authorities.** Where the law requires it, we report suspected child sexual abuse material — and the account information associated with it — to the National Center for Missing & Exploited Children, a non-profit organisation in the United States, and to Cybertip.ca in Canada. This is a transfer of personal information outside Canada, made [under PIPEDA on the basis counsel confirms — e.g. as required by law / on the basis of a legal obligation]. We preserve the material and related records for the periods those laws require (one year following a report in the United States; twenty-one days following a report to police in Canada, after which material we would not otherwise keep is destroyed).
**Removal requests and copyright notices.** Records of removal requests, copyright notices and counter-notices, and of the action we took, are kept for as long as the law requires us to demonstrate compliance (three years for removal requests; six months for the identifying record we must keep after forwarding a Canadian copyright notice, extended to one year if we are told that proceedings have begun). These records survive the deletion of the account they relate to.
---
## 1. Zero tolerance (Terms of Service; Apple Guideline 1.2)
> **Eligibility.** You must be at least 18 years old to create an account or use LiveVybe. You
> confirm your age when you sign up; we record it and it cannot be changed without review. If
> we learn that an account holder is under 18, we delete the account.
>
> **Child safety.** LiveVybe has zero tolerance for child sexual abuse material and for any
> sexual content involving a minor. We use automated hash matching against known material at
> upload and we act on every report. Accounts that upload, share or solicit such material are
> terminated immediately and permanently, the material is preserved and reported to the
> National Center for Missing & Exploited Children and to Cybertip.ca as the law requires,
> and we cooperate with law enforcement. There is no appeal.
>
> **Intimate images.** Sharing an intimate image of a person without their consent, including
> digitally altered images, is prohibited. Anyone depicted, or their representative, may
> request removal at livevybe.com/safety; we remove within 48 hours of a valid request (24
> hours where a regulator's notice applies), remove identical copies, and prevent re-upload.
> The uploader is notified of the removal and may appeal, but is never told who requested it.
>
> **Nudity, sexual content, graphic violence, hate symbols.** Not allowed in any image on
> LiveVybe. Every image you upload is checked automatically at upload against databases of
> known child sexual abuse material, and every image other than one sent in a direct message
> is also analysed for nudity, sexual content, graphic violence and hate symbols; a copy is
> shared with the services that perform these checks. An image in a direct message is
> reviewed for its content only if it is reported. An image that does not pass is not
> accepted; you see a message with a reference and can ask us to look again. By uploading an
> image you agree to these checks.
>
> **Objectionable content.** We remove content and eject users who post material that is
> unlawful where they or its subject are, and we act on reports within 24 hours.
## 2. Copyright and the designated agent (site footer / legal page; DMCA §512(c)(2))
> **Copyright notices.** LiveVybe respects copyright. Notices of claimed infringement under
> the DMCA and notices under Canada's notice-and-notice regime may be sent to our designated
> agent:
>
> Business Affairs Officer
> Vitriark Inc.
> 56A Mill St E, Unit #287
> Acton, Ontario L7J 1H3, Canada
> Phone: +1 437 453 0071
> Email: copyright@livevybe.com
> US Copyright Office designated agent registration DMCA-1081227
>
> A valid DMCA notice includes: a physical or electronic signature; identification of the
> copyrighted work; identification of the infringing material and where it is; your contact
> details; a statement of good-faith belief that the use is not authorised; and a statement,
> under penalty of perjury, that the information is accurate and you are authorised to act.
> Knowingly false notices carry liability under 17 U.S.C. §512(f).
>
> Users whose content is removed may file a counter-notice at livevybe.com/safety. Canadian
> notices are forwarded to the user as the Copyright Act requires; a notice that demands
> payment is not forwarded. Our agent registration with the US Copyright Office is renewed
> every three years.
## 3. Repeat-infringer policy (Terms of Service; DMCA §512(i))
> **Repeat infringers.** Each valid copyright notice against your content is a strike. A
> strike is withdrawn if your counter-notice succeeds. On reaching [three] strikes we
> terminate the account, after a documented review; we may warn earlier. This policy is
> applied consistently to every account.
## Also required by §9 and §10.1
- Publish a safety contact (safety@livevybe.com) and, for Singapore, the DPO contact.
- Privacy notice: name the disclosure to NCMEC as a cross-border transfer to a US non-profit,
and the PIPEDA basis counsel confirms.
- Reply-To on every notification email set to a livevybe.com address that is read.
Your account and your data
Delete your account. In the app: Profile › Privacy & Data › Delete account. If you can't use the app, use the form at https://api.livevybe.com/account/delete — we email a confirmation link to the address on the account.
Your account is hidden and signed out on every device straight away.
After 29 days your data is permanently deleted: your profile, posts, comments, photos, goals, interests, tags, reactions and connections. Until then you can keep your account by signing in to the app and choosing "Keep my account".
Messages you sent stay in the other person's conversation, shown as from "Deleted user", without your profile or photo. Group chats you created pass to their longest-standing member.
We keep only what the law requires, apart from the app, under access control, and only for the periods set out in this policy — for example records of reports to child-safety authorities, or data under a legal hold — plus a record that the account was deleted (an internal number and dates, nothing else), so that the deletion is applied again if we ever restore a backup.
Copies in our backups are overwritten within six months.
Get a copy of your data. In the app: Profile › Privacy & Data › Download your data. If you can't use the app, email privacy@livevybe.com from the address on your account; details are at https://api.livevybe.com/account/data. It's free, and we respond within 30 days. You receive your data in a ZIP file of commonly used formats (JSON, and media files as stored), with a plain-language guide in English or French. At your request we can send it directly to another organization. We leave out passwords and security tokens, information about other people that LiveVybe doesn't show you, content removed because it was illegal (replaced by a notice), and records the law requires us to keep confidential. You can ask for our internal moderation notes; we review them before releasing them.
Correct your information. Edit your profile in the app, or write to privacy@livevybe.com.
Someone acting for you. A parent, guardian or authorized representative can make these requests by writing to privacy@livevybe.com. We ask for proof of their authority and confirm your identity.
Complaints. If you're not satisfied with how we handled your request, you can complain to the Office of the Privacy Commissioner of Canada or, in Quebec, the Commission d'accès à l'information. Elsewhere, you can contact your local privacy authority.
Français
Votre compte et vos données
Supprimer votre compte. Dans l'application : Profil › Confidentialité et données (« Privacy & Data ») › Supprimer le compte. Si vous ne pouvez pas utiliser l'application, utilisez le formulaire à https://api.livevybe.com/account/delete?lang=fr — nous envoyons un lien de confirmation à l'adresse courriel du compte.
Votre compte est immédiatement masqué et déconnecté sur tous vos appareils.
Après 29 jours, vos données sont supprimées définitivement : votre profil, vos publications, commentaires, photos, objectifs, intérêts, étiquettes, réactions et connexions. D'ici là, vous pouvez conserver votre compte en vous connectant à l'application et en choisissant « Conserver mon compte » (« Keep my account »).
Les messages que vous avez envoyés restent dans la conversation de l'autre personne, affichés comme provenant d'un « Utilisateur supprimé », sans votre profil ni votre photo. Les discussions de groupe que vous avez créées passent à leur membre le plus ancien.
Nous ne conservons que ce que la loi exige, à part de l'application, sous accès contrôlé et seulement pendant les périodes indiquées dans la présente politique — par exemple les dossiers de signalements aux autorités de protection de l'enfance ou les données visées par une obligation de conservation —, ainsi qu'une trace de la suppression du compte (un numéro interne et des dates, rien d'autre) afin de l'appliquer de nouveau si nous restaurons une sauvegarde.
Les copies dans nos sauvegardes sont écrasées dans un délai de six mois.
Obtenir une copie de vos données. Dans l'application : Profil › Confidentialité et données › Télécharger vos données. Si vous ne pouvez pas utiliser l'application, écrivez à privacy@livevybe.com à partir de l'adresse courriel de votre compte; les détails sont à https://api.livevybe.com/account/data?lang=fr. C'est gratuit, et nous répondons dans un délai de 30 jours. Vous recevez vos données dans un fichier ZIP de formats d'usage courant (JSON, et les fichiers médias tels que conservés), accompagné d'un guide en langage clair, en français ou en anglais. À votre demande, nous pouvons les transmettre directement à un autre organisme. Nous excluons les mots de passe et jetons de sécurité, les renseignements sur d'autres personnes que LiveVybe ne vous montre pas, le contenu retiré parce qu'il était illégal (remplacé par un avis) et les dossiers que la loi nous oblige à garder confidentiels. Vous pouvez demander nos notes internes de modération; nous les examinons avant de les communiquer.
Rectifier vos renseignements. Modifiez votre profil dans l'application ou écrivez à privacy@livevybe.com.
Une personne qui agit pour vous. Un parent, un tuteur ou un représentant autorisé peut faire ces demandes en écrivant à privacy@livevybe.com. Nous lui demandons une preuve de son autorité et confirmons votre identité.
Plaintes. Si vous n'êtes pas satisfait du traitement de votre demande, vous pouvez porter plainte auprès de la Commission d'accès à l'information du Québec ou du Commissariat à la protection de la vie privée du Canada. Ailleurs, vous pouvez communiquer avec l'autorité de protection des renseignements personnels de votre région.
Responsable de la protection des renseignements personnels : privacy@livevybe.com. Cette personne est aussi notre responsable de la protection de la vie privée au sens de la Privacy Act 2020 de la Nouvelle-Zélande et notre délégué à la protection des données au sens de la Personal Data Protection Act 2012 de Singapour.
### Contact {#contact}
Support and appeals: support@livevybe.com
Safety: safety@livevybe.com
Copyright: copyright@livevybe.com
Legal and law-enforcement requests: legal@livevybe.com
Vitriark Inc., 56A Mill St E, Unit #287, Acton, Ontario L7J 1H3, Canada